Supply Of New Myvi Disrupted, 3,000 Customers Affected

Production of Perodua’s, and perhaps Malaysia’s best selling car, the new Myvi, has been temporarily halted at the company’s Rawang production facility.

The company said that a supply disruption at one of its vendors will affect some 3,000 customers that were scheduled to take delivery of their new Myvi before the end of August. Production of other models (Axia, Bezza, and Alza) are not affected and deliveries to customers are as scheduled.

“We wish to apologise most sincerely to our customers who have been waiting patiently for their new Myvi,” said Perodua Sales Sdn Bhd Managing Director Dato’ Dr Zahari Husin.

“We take full responsibility for this issue and are putting all the necessary measures in place to ensure that production resumes as soon as possible,” he added.

“We fully understand and are deeply concerned with the frustration of the customers involved. As such, we are currently working on a suitable form of compensation for said customers and will get in touch with them very soon via our outlets,” Dato’ Dr Zahari said.

In July, production at Perodua amounted to almost 23,000 units, reacting to the surge in demand with the announcement zero-rated GST that resultant in a lower retail price. Their 2018 sales performance up to July has been stellar too, selling an estimated 141,000 vehicles that represent a jump of almost 19% compared to the same period last year.